Privacy Policy

Notice at Collection (Summary)

  • What we collect: name, contact details, enquiry details, and technical information like IP address
  • Why: to respond to your enquiry, pass it to Driven Billboards, LLC, and improve our service
  • Who we share with: Driven Billboards, LLC and our service providers
  • How long we keep it: for as long as necessary to fulfil the purposes set out in this policy
  • We do not sell your personal information
  • Your rights: access, delete, correct, opt out of marketing. See below for details.


How We Handle Your Information
This policy explains how your personal information is collected and used when you submit an enquiry through this website.


Who Collects Your Information
This form is operated by LGG Core Ltd, a lead generation service. LGG Core Ltd collects your information and passes it to Cook Insurance, who will then contact you about your enquiry.

Cook Insurance is responsible for all communications with you about Home Insurance Services with Related Auto and Life Insurance Options Available.


What We Collect
The information you provide on the form, including your name, contact details, location, and any details about your enquiry. We may also collect technical information such as your IP address and device information when you use this website.


How We Use Your Information
We use your information to:

  • Respond to your enquiry and pass it to Cook Insurance
  • Allow Cook Insurance to contact you about the services you've asked about
  • Improve our lead generation service and the performance of our advertising

Where you've given express written consent on the form, we and Cook Insurance may also contact you by phone, SMS, or email for marketing purposes.

Who We Share Your Information With

Your information is shared with Cook Insurance within 48 working hours of submission. LGG Core Ltd does not contact you directly about services. All service-related contact comes from Cook Insurance.

We do not sell your personal information to third parties.

We may share your information with service providers who help us run the website and our lead generation systems (e.g. hosting, analytics, email and SMS platforms). These providers are bound by contract to use your data only for the purposes we direct.

How Long We Keep Your Information
We retain your personal information for as long as necessary to:

  • Respond to your enquiry and provide the services you've requested
  • Maintain records of our business relationship and communications
  • Comply with our legal, tax, accounting, and regulatory obligations
  • Resolve disputes, enforce our agreements, and protect our legal rights
  • Improve our services and prevent fraud or misuse

The actual retention period depends on the nature of the information, the purposes for which it was collected, and our legal obligations. When your information is no longer needed, it is securely deleted or anonymised.

Cook Insurance retains your information in line with their own retention practices.

Your Choices and How to Opt Out

You can opt out of further communications at any time by:

  • Replying STOP to any SMS
  • Clicking unsubscribe in any email
  • Contacting Cook Insurance directly using the details below

California Residents

If you're a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) give you the right to:

  • Know what personal information we collect, use, share, and sell about you
  • Request deletion of your personal information
  • Correct inaccurate personal information
  • Opt out of the sale or sharing of your personal information
  • Limit the use of sensitive personal information
  • Not be discriminated against for exercising these rights

Categories of personal information we collect (CCPA categories):

  • Identifiers (name, email, phone number, IP address)
  • Customer records (contact details, enquiry information)
  • Commercial information (services you've asked about)
  • Internet activity (how you interact with our website)
  • Geolocation data (approximate location based on IP)
  • Inferences (preferences inferred from your enquiry)

We do not collect biometric information, sensitive personal information, or information about your health, religion, or political views.

We do not sell your personal information. California residents can opt out of any sharing for cross-context behavioural advertising (such as data shared with advertising platforms like Meta and Google) by contacting us using the details below.

To exercise any of these rights, contact us at the details below. We may need to verify your identity before responding.

Other US State Privacy Rights
If you're a resident of Virginia, Colorado, Connecticut, Utah, Texas, or another US state with a comprehensive privacy law, you may have similar rights to access, delete, or correct your personal information. Contact us using the details below to make a request.

Cookies and Tracking
This website uses cookies and tracking technologies (including Meta Pixel and Google Analytics) to measure ad performance and improve the site. See our Cookie Policy for details.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is fully secure, but we work to keep your data safe.

Children's Privacy
This website is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, contact us and we will delete it.

Changes to This Policy
We may update this policy from time to time. The current version will always be available on this website.

Contact Information
For questions about your enquiry, services, or to exercise your rights with Cook Insurance:

Cook Insurance Address: 7009 S Potomac St Ste 125 Centennial, CO 80112-4067 Email: ecook@farmersagent.com Website: n/a

For questions about how your data was collected or to exercise your rights with LGG Core Ltd:

LGG Core Ltd, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE | legal@leadgenerationgroup.com


Complaints

If you're not satisfied with how your data has been handled, you can complain to:

  • The Federal Trade Commission (FTC): reportfraud.ftc.gov
  • Your state Attorney General's office
  • The California Privacy Protection Agency (if you're a California resident): cppa.ca.gov